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  1. Job board for Japanese speakers
  2. Manila Job seeking
  3. Japanese CSR

Japanese CSR

Negotiable / Unpublished

  • Reeracoen Philippines Inc.
  • Location: Manila
  • Japanese level:Fluent │Required length of experience:3 year to less than 5 years
  • Permanent
  • 3 year to less than 5 years
  • Close

Job summary

Job category Sales / Clerical / Planning / Logistics/Clerk / Assistant / Interpreter / Secretary
Industry IT / Communications / Internet/ General / IT Services
Employment type Permanent
Number of openings 1
Desired entry time -
Required language skill

Japanese (Fluent)

Foreign language competence Japanese、
Working hours Full Time

Work details

B2C Customer Service Contact Center Agent at IT company (Japan-capital)

Job Responsibilities
 Answer phones from customers professionally and respond to customer inquiries
 Research required information using available resources
 Handle and resolve customer complaints regarding product sales to customer service problem
 Provide customers with the product information
 Identify and escalate priority issues and report to the high-level management
 Follow up complicated customer calls where required
 Record details of comments, inquiries, complaints, and actions taken
 Perform other related duties, as assigned

Qualification Requirements
*Any nationality with Filipino work visa is welcomed

【Required (MUST)】
 N2 holder
 Filipino Work Visa
 Have worked in Japan for at least 1 year
 Have experience working in the Call Center industry
 English proficiency: At least business level (Ability to communicate in daily business)
 Excellent communication skill
 Good computer skills
 Ability to work with others in a close manner
 Willing to work on a shifting schedule (Weekends, Holidays)

【Preferred (WANT)】
 Experience in IT the industry (home appliances, audios, game machines and mobile phones)
 Good understanding and experience of customer service

About interview


PhilippinesManilaBonifacio Global City, Taguig City Map

Name of person in charge of hiring:Roxas Anna Katrina

Japanese CSR

Reeracoen Philippines Inc.

Negotiable / Unpublished


Company overview

Reeracoen Philippines Inc.Japanese CSR Reeracoen Philippines Inc.Japanese CSR

Reeracoen Philippines Inc.

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

Executive Search Firm for Direct Hiring

Company profile


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