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  1. Job board for Japanese speakers
  2. Other parts of Philippines Job seeking
  3. Software Support Engineer

Software Support Engineer

Negotiable / Unpublished

  • Open iT, Inc.
  • Location: Other parts of Philippines
  • Japanese level:Business │Required length of experience:1 year to less than 3 years
  • Permanent
  • 1 year to less than 3 years
  • Close

Job summary

Job category Technical (Sales / Design / Development / Production Control)/Development / Research / Experimentation / Project Manager
Industry IT / Communications / Internet/ Software
Employment type Permanent
Position level Depends on ability / experience
Number of openings 2
Desired entry time -
Required language skill

Japanese (Business)

Foreign language competence English、
Working hours Full Time

Work details

The Software Support Engineer is responsible for providing high-quality technical support and is involved in aspects of the software lifecycle: design, development, testing, implementation, installation, training, and support. This is a night shift position since you will work closely with our US team and clients.

Key Duties and Responsibilities:

Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
Creates workaround procedures when standard procedures have failed to ensure issues are resolved in a timely fashion.
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.

Required Qualifications:

Fluent in English and Japanese
Good at organizing, prioritizing and multi-tasking
Good at problem-solving
Good knowledge of multiple programming languages
Debugging and troubleshooting skills
Patience in working with customers who do not understand technical jargon
Good English verbal and written communication skills
Ability to be trained

Preferred Qualifications:

Responsibility and ability to work with little or no supervision
Dedication in keeping skills and knowledge fresh
Recognized certifications in applicable platforms (e.g. Linux, Microsoft, and ITIL)
One to three years of hands-on software development experience

About interview

We interview through MS Teams. Send us your resume through our website:


PhilippinesOther parts of PhilippinesDoña Aurora Blvd., Brgy. Gulang-gulang, Lucena City, Quezon Map

Name of person in charge of hiring:Jenny Rose Llorin

Software Support Engineer

Open iT, Inc.

Negotiable / Unpublished


Company overview

Open iT, Inc.Software Support Engineer Open iT, Inc.Software Support Engineer

Open iT, Inc.

IT / Communications / Internet /Software

Open iT is a leading provider of advanced hardware & software usage reporting and optimization solutions. Some of the most successful organizations in the world use Open iT tools and services to reduce IT costs, increase performance and support business process improvements. Open iT software enables fully customizable usage reporting, granular chargeback for hardware and software usage, and automated, industry-leading license harvesting capabilities across Windows, Unix and Linus platforms. Open iT metering and optimization tools equip Software and IT Asset Managers with advanced usage metering across license managers, such as FlexNet, IBM LUM, Sentinel/Abaqus, and many others, in additions to other applications and web applications not using license managers.

Company profile


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