Job seeking

  • Locations



    Choose a area

  • Job category

    Job category

For Employers

  1. Job board for Japanese speakers
  2. Manila Job seeking
  3. Technical Support Representative | Mandarin Speaker

Technical Support Representative | Mandarin Speaker

Negotiable / Unpublished

  • Sutherland Global Services
  • Location: Manila
  • Japanese level:None(+Studying) │Required length of experience:1 year to less than 3 years

Permanent role, Language allowance of 70,000 pesos

  • Permanent
  • 1 year to less than 3 years
  • Close

Job summary

Job category Technical (Sales / Design / Development / Production Control)/Sales / Maintenance
Industry IT / Communications / Internet/ Communication Services
Employment type Permanent
Position level Depends on ability / experience
Number of openings 10
Desired entry time March
Required language skill

Cantonese (Fluent)

English (Conversation)

Foreign language competence Cantonese、
Working hours Full Time
Welfares / Leave systems 1. Language allowance of 70K
2. Work at home with equipment provided by the company
3. Employee referral incentives

Work details

You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

Be part of our program and earn 70,000 above monthly!

Manage customer accounts through high level of consultation
Directly responsible for selling our products and services
Become a product expert that helps advise customers what the best solution to their goals are
Answer questions and troubleshoot issues related to customer’s accounts, billing, and products.
Meet daily and monthly revenue targets and other metrics related to adherence, and survey scores
Field inbound contacts from new and existing customers while working within a non-scripted contact flow
Monthly language allowance
HMO + dependent (upon regularization)
Refer a Mandarin speaking friend & get cash incentives

Mandarin Speaker with basic English communication skills.
Experience with Sales and Tech service is an advantage
Good Customer Service skills to help customers
Excellent spoken and written communication
Strong interpersonal skills to include proven rapport building and sales techniques
WAH candidates must have 25mbps internet wired connection & Work On Site is available too

About interview

Phone interview


PhilippinesManila9F Shaw I.T. Center 360 Shaw Blvd cor. Nueve de Pebrero St. Brgy. Addition Hills, San Felipe Neri Mandaluyong City Map

Name of person in charge of hiring:Sanchez Aleksandra

Technical Support Representative | Mandarin Speaker

Sutherland Global Services

Negotiable / Unpublished


Company overview

Sutherland Global ServicesTechnical Support Representative | Mandarin Speaker Sutherland Global ServicesTechnical Support Representative | Mandarin Speaker

Sutherland Global Services

IT / Communications / Internet /Communication Services

About Sutherland
As a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences.

Company profile


Sign up

※ A registration guide will be sent to the email address you provided

The registration guide has been emailed to you

views.customer_sign_up_modal_complete__visual_alt views.customer_sign_up_modal_complete__visual_alt

Member registration is uncompleted

You will receive the registration guide mail in a few minutes.
Enter the register page from the URL in the email within 24 hours.