Job summary
| Job category | Sales / Clerical / Planning / Logistics／Call Center / Customer Support |
|---|---|
| Industry | Human Resources / Education / Consulting / Professional Services／ Outsourcing Company / BPO Company |
| Employment type | Permanent |
| Position level | Associate |
| Number of openings | 7 |
| Desired entry time | - |
| Required language skill |
Japanese （Fluent） English （Fluent） |
| Foreign language competence | Japanese、 English、 |
| Working hours | Full Time |
Work details
Job Description:
-Answers telephone, e-mail, or chat queries related to HR following client policies and procedures.
-Resolves telephone and chat inquiries quickly.
-Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes, and policies.
-Investigates any issues raised by the client's employees related to incorrect payments/incorrect records.
-Provides information to employees and HR on matters pertaining to personnel forms and records.
-Initiates appropriate actions as required by HR or employee.
-Advises on benefit plan options.
-Performs other duties as assigned.
-Complies with all policies and standards.
JOB QUALIFICATIONS:
-Can read, write and proficient in speaking Japanese language. Proficiency: JLPT N2 Level
-Knowledgeable in Kanji
-At least 2 years in college.
-Amenable to work in shifting schedules and onsite.
About interview
Liaison
PhilippinesOther parts of PhilippinesOne E-Com MOA Complex Pasay City, Metro Manila | 6/F Skyrise 2 Bldg., IT Park Asiatown, 155, Cebu City Map
Name of person in charge of hiring：Montenegro Margie Ann
Japanese Bilingual (JLPT N2 Level) CSR for HR Account- PASAY/CEBU
Conduent Philippines
Negotiable / Unpublished
